Last Updated: 7/16/2026

Agreement to Terms

By accessing or using the services of Window Horizons Corp, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Window Horizons Corp provides custom window treatment consultation, sales, and installation services including but not limited to custom shades, blinds, motorized solutions, and Hunter Douglas products.

Consultations and Quotes

Free in-home consultations are provided for qualified projects
Quotes are valid for 30 days from the date of issue
Final pricing may vary based on actual measurements and product availability
Custom orders require a deposit before production begins

Installation Services

Installation dates are scheduled based on product availability and installer schedules
Access to the installation site must be provided on the scheduled date
Building management approval and COI documentation will be coordinated as needed
Rescheduling may incur additional fees

Payment Terms

Deposit required for custom orders
Final payment due upon completion of installation
We accept cash, credit cards, and checks
Late payments may incur additional fees

Warranties

Products are covered by manufacturer warranties. Hunter Douglas products include limited lifetime warranties on most items. Installation workmanship is guaranteed for one year from the date of installation.

Cancellations and Returns

Custom orders cannot be cancelled once production has begun
Deposits are non-refundable for custom products
Stock items may be returned within 14 days in original condition
Restocking fees may apply

Limitation of Liability

Window Horizons Corp is not liable for delays caused by circumstances beyond our control, including but not limited to manufacturer delays, building restrictions, or weather conditions.

Contact Information

For questions about these Terms of Service, please contact us:

Window Horizons Corp
610 Columbus Ave
New York, NY 10024
Phone: 877-779-6060